How do I track my order?
Use the Track Order page with your order number and registered mobile number to view order status and support options.
Customer Care
FAQ
Here are quick answers to common KidPot shopping questions.
Which payment methods are available?
Available payment options are shown at checkout. Depending on settings, COD, manual payment, Razorpay, or Cashfree may be available.
When will my order ship?
Ready-stock items are usually prepared for dispatch within 1 to 3 working days after order confirmation or payment verification.
Can I change my address?
Contact us before dispatch if you need an address correction. After dispatch, changes depend on courier support and may not always be possible.
Can I exchange a size?
Size exchanges depend on stock availability and item condition. Raise a request from Track Order after delivery.
How do I contact support?
Use the Contact Us page, email support@kidpot.com, or call +91 85603 87765.