Cash on Delivery
COD may be available for eligible orders and locations. Please keep the payable amount ready at delivery and confirm the package details before accepting.
Legal
Payment Policy
Available payment methods are displayed during checkout and may vary by pincode, order value, or gateway availability.
Manual Payments
For manual payment orders, our team shares payment instructions and verifies payment before dispatch. Please do not send payment to unverified accounts.
Online Payments
Online payments may be processed through enabled gateways such as Razorpay or Cashfree. Gateway availability can change during maintenance or configuration updates.
Payment Safety
KidPot will never ask for OTPs, card PINs, net banking passwords, or full card details over phone, WhatsApp, or email.
Payment Failures
If an online payment fails or is interrupted, check order status before retrying. If money is deducted, contact support with payment reference details.
Refunds
Approved refunds are processed to the original payment mode or another agreed method where applicable. Final credit timing depends on banks and gateways.