Legal

Grievance Redressal

If a support issue remains unresolved, you can raise a grievance with clear order and contact details.

First Step

For order-related issues, please first contact support from the Contact Us page or Track Order page with your order number and mobile number.

Email support@kidpot.com with your order number, registered mobile number, issue summary, previous support messages, and any photos or proof needed.

You can also call us at +91 85603 87765 during business hours.

We review grievances carefully, check order records and support history, and respond with the next steps during business working days.

This process is meant to resolve issues faster and does not limit any remedies available to customers under applicable law.